About Help Alert Mobile
Help Alert Mobile compliments an existing PinPoint RTLS or Help Alert System Deployment, enabling mobile tracking and response to PinPoint Pendant Tag Alarms from the Apple iPhone, iPod, or iPad using the device's...
Help Alert Mobile compliments an existing PinPoint RTLS or Help Alert System Deployment, enabling mobile tracking and response to PinPoint Pendant Tag Alarms from the Apple iPhone, iPod, or iPad using the device's network. Users can view the PinPoint RTLS System for the status of Alarms, and have the alarm locations mapped on a floorplan view to assist with the search for the Pendant Tag's physical location in a facility.
Version History Some general fixes to the application include: 1. Better support for loading floorplan/participant images via secure http. 2. Push notifications are no longer received after the user logs out of the app. 3. The "Participants Manager" menu option was removed until later development resolves with back-end server updates. 4. Various alert floorplan viewing updates, including maximum zoom values. 2.8.2 Jul 17 Fixed camera map icons so that clicking them properly launches the URL associated with the video view. 2.8.1 Apr 8 Compiled under latest macOS and XCode versions. Fixed UI threading issues with the ImageCacheManager. Fixed app update popup logic in BaseStateManager. Updated network code with NSURLSession migration. Updated the following third-party libraries to their latest versions: AFNetworking, JSONModel, PNChart, TheSidebarController, UICountingLabel, and YlPopupTextView. Added Alamofire 3rd party library. Fixed push notifications to comply with Apple's HTTP/2 format instead of the former binary protocol. 2.8.0 12/18/2025 This version was built using XCode Version 13.3 and macOS Monterey Version 12.3.1. It fixes Push Notification capabilities with an update to properly extract the device token ID value from the data byte stream instead of the description field. This is in accordance with Apple's changes to the description field beginning with iOS Version 13. Older Description Format: 965b251c 6cb1926d e3cb366f dfb16ddd e6b9086a 8a3cac9e 5f857679 376eab7C New Updated Description Format: {length = 32, bytes = 0x965b251c 6cb1926d e3cb366f dfb16ddd ... 5f857679 376eab7c }" 2.7.0 04/06/2022 There are no UI or functional changes to this version from the previous 2.5.0 version. The source was recompiled with Xcode version 12.4 versus the previous Xcode version 8.3. 2.6.0 04/09/2021 When used with Help Alert Software 2.5.0 or greater: -Alarm notifications will be sent even if the app is not in focus -System Health information is available in app -Participant Administration available in app -Push notifications can be viewed on the Apple Watch 2.5.0 06/03/2017 Support for Push Notifications from 2.1.0 Help Alert servers. Support for new alert types. updated look and feel. Minor bugfixes. 2.1.0 12/12/2013 - Proper iPad support - Https support - Various bug fixes 2.0.9 07/03/2012 Support for latest version of PinPoint RTLS software (also 2.0.6) Physical Alert Notification (Audio, Vibrate* (* iPhone only)) New connection settings manager to support multiple servers. Full support for iPad (no longer runs in compatibility mode) 2.0.6 08/04/2011 1.0 03/23/2011
Previous Versions
Here you can find the changelog of Help Alert Mobile since it was posted on our website on 2025-09-20 18:38:26.
The latest version is 2.8.2 and it was updated on 2026-10-07 01:00:03. See below the changes in each version.
Help Alert Mobile version 2.8.2
Updated At: 2026-10-07
Changes: Version History Some general fixes to the application include:
1. Better support for loading floorplan/participant images via secure http.
2. Push notifications are no longer received after the user logs out of the app.
3. The "Participants Manager" menu option was removed until later development resolves with back-end server updates.
4. Various alert floorplan viewing updates, including maximum zoom values. 2.8.2 Jul 17 Fixed camera map icons so that clicking them properly launches the URL associated with the video view. 2.8.1 Apr 8 Compiled under latest macOS and XCode versions.
Fixed UI threading issues with the ImageCacheManager.
Fixed app update popup logic in BaseStateManager.
Updated network code with NSURLSession migration.
Updated the following third-party libraries to their latest versions: AFNetworking, JSONModel, PNChart, TheSidebarController, UICountingLabel, and YlPopupTextView.
Added Alamofire 3rd party library.
Fixed push notifications to comply with Apple's HTTP/2 format instead of the former binary protocol. 2.8.0 12/18/2025 This version was built using XCode Version 13.3 and macOS Monterey Version 12.3.1. It fixes Push Notification capabilities with an update to properly extract the device token ID value from the data byte stream instead of the description field. This is in accordance with Apple's changes to the description field beginning with iOS Version 13.
Older Description Format:
965b251c 6cb1926d e3cb366f dfb16ddd e6b9086a 8a3cac9e 5f857679 376eab7C
New Updated Description Format:
{length = 32, bytes = 0x965b251c 6cb1926d e3cb366f dfb16ddd ... 5f857679 376eab7c }" 2.7.0 04/06/2022 There are no UI or functional changes to this version from the previous 2.5.0 version. The source was recompiled with Xcode version 12.4 versus the previous Xcode version 8.3. 2.6.0 04/09/2021 When used with Help Alert Software 2.5.0 or greater:
-Alarm notifications will be sent even if the app is not in focus
-System Health information is available in app
-Participant Administration available in app
-Push notifications can be viewed on the Apple Watch 2.5.0 06/03/2017 Support for Push Notifications from 2.1.0 Help Alert servers.
Support for new alert types.
updated look and feel.
Minor bugfixes. 2.1.0 12/12/2013 - Proper iPad support
- Https support
- Various bug fixes 2.0.9 07/03/2012 Support for latest version of PinPoint RTLS software (also 2.0.6)
Physical Alert Notification (Audio, Vibrate* (* iPhone only))
New connection settings manager to support multiple servers.
Full support for iPad (no longer runs in compatibility mode) 2.0.6 08/04/2011 1.0 03/23/2011
Help Alert Mobile version 2.8.2
Updated At: 2026-07-23
Changes: Version History Some general fixes to the application include:
1. Better support for loading floorplan/participant images via secure http.
2. Push notifications are no longer received after the user logs out of the app.
3. The "Participants Manager" menu option was removed until later development resolves with back-end server updates.
4. Various alert floorplan viewing updates, including maximum zoom values. 2.8.2 5d ago Fixed camera map icons so that clicking them properly launches the URL associated with the video view. 2.8.1 Apr 8 Compiled under latest macOS and XCode versions.
Fixed UI threading issues with the ImageCacheManager.
Fixed app update popup logic in BaseStateManager.
Updated network code with NSURLSession migration.
Updated the following third-party libraries to their latest versions: AFNetworking, JSONModel, PNChart, TheSidebarController, UICountingLabel, and YlPopupTextView.
Added Alamofire 3rd party library.
Fixed push notifications to comply with Apple's HTTP/2 format instead of the former binary protocol. 2.8.0 12/18/2025 This version was built using XCode Version 13.3 and macOS Monterey Version 12.3.1. It fixes Push Notification capabilities with an update to properly extract the device token ID value from the data byte stream instead of the description field. This is in accordance with Apple's changes to the description field beginning with iOS Version 13.
Older Description Format:
965b251c 6cb1926d e3cb366f dfb16ddd e6b9086a 8a3cac9e 5f857679 376eab7C
New Updated Description Format:
{length = 32, bytes = 0x965b251c 6cb1926d e3cb366f dfb16ddd ... 5f857679 376eab7c }" 2.7.0 04/06/2022 There are no UI or functional changes to this version from the previous 2.5.0 version. The source was recompiled with Xcode version 12.4 versus the previous Xcode version 8.3. 2.6.0 04/09/2021 When used with Help Alert Software 2.5.0 or greater:
-Alarm notifications will be sent even if the app is not in focus
-System Health information is available in app
-Participant Administration available in app
-Push notifications can be viewed on the Apple Watch 2.5.0 06/03/2017 Support for Push Notifications from 2.1.0 Help Alert servers.
Support for new alert types.
updated look and feel.
Minor bugfixes. 2.1.0 12/12/2013 - Proper iPad support
- Https support
- Various bug fixes 2.0.9 07/03/2012 Support for latest version of PinPoint RTLS software (also 2.0.6)
Physical Alert Notification (Audio, Vibrate* (* iPhone only))
New connection settings manager to support multiple servers.
Full support for iPad (no longer runs in compatibility mode) 2.0.6 08/04/2011 1.0 03/23/2011
Help Alert Mobile version 2.8.1
Updated At: 2026-07-01
Changes: Version History Fixed camera map icons so that clicking them properly launches the URL associated with the video view. 2.8.1 Apr 8 Compiled under latest macOS and XCode versions.
Fixed UI threading issues with the ImageCacheManager.
Fixed app update popup logic in BaseStateManager.
Updated network code with NSURLSession migration.
Updated the following third-party libraries to their latest versions: AFNetworking, JSONModel, PNChart, TheSidebarController, UICountingLabel, and YlPopupTextView.
Added Alamofire 3rd party library.
Fixed push notifications to comply with Apple's HTTP/2 format instead of the former binary protocol. 2.8.0 12/18/2025 This version was built using XCode Version 13.3 and macOS Monterey Version 12.3.1. It fixes Push Notification capabilities with an update to properly extract the device token ID value from the data byte stream instead of the description field. This is in accordance with Apple's changes to the description field beginning with iOS Version 13.
Older Description Format:
965b251c 6cb1926d e3cb366f dfb16ddd e6b9086a 8a3cac9e 5f857679 376eab7C
New Updated Description Format:
{length = 32, bytes = 0x965b251c 6cb1926d e3cb366f dfb16ddd ... 5f857679 376eab7c }" 2.7.0 04/06/2022 There are no UI or functional changes to this version from the previous 2.5.0 version. The source was recompiled with Xcode version 12.4 versus the previous Xcode version 8.3. 2.6.0 04/09/2021 When used with Help Alert Software 2.5.0 or greater:
-Alarm notifications will be sent even if the app is not in focus
-System Health information is available in app
-Participant Administration available in app
-Push notifications can be viewed on the Apple Watch 2.5.0 06/03/2017 Support for Push Notifications from 2.1.0 Help Alert servers.
Support for new alert types.
updated look and feel.
Minor bugfixes. 2.1.0 12/12/2013 - Proper iPad support
- Https support
- Various bug fixes 2.0.9 07/03/2012 Support for latest version of PinPoint RTLS software (also 2.0.6)
Physical Alert Notification (Audio, Vibrate* (* iPhone only))
New connection settings manager to support multiple servers.
Full support for iPad (no longer runs in compatibility mode) 2.0.6 08/04/2011 1.0 03/23/2011
Help Alert Mobile version 2.8.0
Updated At: 2025-12-18
Changes: Compiled under latest macOS and XCode versions.
Fixed UI threading issues with the ImageCacheManager.
Fixed app update popup logic in BaseStateManager.
Updated network code with NSURLSession migration.
Updated the following third-party libraries to their latest versions: AFNetworking, JSONModel, PNChart, TheSidebarController, UICountingLabel, and YlPopupTextView.
Added Alamofire 3rd party library.
Fixed push notifications to comply with Apple's HTTP/2 format instead of the former binary protocol.
Help Alert Mobile version 2.7.0
Updated At: 2022-04-06
Changes: Apr 6, 2022
Version 2.7.0
This version was built using XCode Version 13.3 and macOS Monterey Version 12.3.1. It fixes Push Notification capabilities with an update to properly extract the device token ID value from the data byte stream instead of the description field. This is in accordance with Apple's changes to the description field beginning with iOS Version 13.
Older Description Format:
965b251c 6cb1926d e3cb366f dfb16ddd e6b9086a 8a3cac9e 5f857679 376eab7C
New Updated Description Format:
{length = 32, bytes = 0x965b251c 6cb1926d e3cb366f dfb16ddd ... 5f857679 376eab7c }"
Disclaimer
Official App Store Link
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